Shipping policy


Transportation depends on each travel program. Mekong Experience Travel is committed to adhering to the standards outlined in the "Inclusions" section or the accompanying travel contract.

For programs using public transportation, Mekong Experience Travel reserves the right to inform customers in advance of any changes to departure times (if time allows) to accommodate the requirements of service providers. Mekong Experience Travel is not responsible for compensation and legal liability for any material or emotional damages resulting from delays in the departure times of public transportation or delays caused by passengers themselves. Mekong Experience Travel only engages in actions to help reduce economic losses for passengers.

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